Website Terms and Conditions of Use Relating to www.cavallistud.com


Delivery policy
This is subject to availability, deliveries to metropolitan areas will be made within 5 -7 working days and rural area deliveries will be 8-10 working days. Courier fees will be verified upon checkout. Delivery will be confirmed by email.

In the event of breakages please record this on the delivery note, so that this can be addressed.

Refunds policy
The provision of goods and services by Cavalli Wine & Stud is subject to availability. In the event of no availability Cavalli Wine & Stud will refund the purchaser in full within 30 days. Cancellation of orders by the client will incur a 50% administration fee.

Payment options
Payment may be made via Visa or MasterCard credit cards or by bank transfer into the Cavalli Wine & Stud bank account. In the latter case, please request the bank details via email.

Credit card acquiring and security
Credit card transactions will be acquired for Cavalli Wine & Stud via MyGate. Users may go to www.mygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Cavalli Wine & Stud separately from card details which are entered by the client on MyGate’s secure site.

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Customer privacy policy
Cavalli Wine & Stud shall take all reasonable steps to protect the personal information of purchasers. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Responsibility
Cavalli Wine & Stud takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile
This website is governed by the laws of South Africa and Cavalli wine & stud chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Company information
This website is run by Studgate II Trust trading as Cavalli Wine & Stud farm based in Western Cape, South Africa.